Frequently Asked Questions

Below FAQ are some common concerns of our clients before purchasing the theme.
If you have other questions, please just send it to [email protected]

If you have an issue or question that requires immediate assistance, you can click the button below to chat live with a Customer Service representative.

If we aren’t available, drop us an email and we will get back to you as soon as possiable!

SHIPPING INFORMATION

According to the shipping method and item.
We Poseidon Tattoo Supply have large quantities Tattoo equipment in stock.

Take very short time to ship your goods.

1.DHL/UPS/FEDEX/TNT    Take about 3-7days 
2. EMS                                  Take about 15-30days
3. Chinapost/EUB                  Take about 25-30days
4. LINE                                 Take about 3-7days 
5. Sea Shipping                      Take about 25-40days 
6. By shipping agent               Take about 5-10days 

After payment of orders, under normal circumstances, we will ship your order by expedited shipping within 72 hours. If there are irresistible factors, or we have holidays, we will inform customers of the shipment in advance.

There are 6 shipping methods available.

  1. DHL/UPS/FEDEX/TNT
  2. EMS
  3. Chinapost/EUB
  4. LINE
  5. Sea Shipping
  6. By shipping agent

Shipping method will be suggested.
We will according to what you order? where you from? How many items you order?.
To choose the best way to ship your goods.

PAYMENT INFORMATION

There are  two ways to place an order.
First way: You can register an account then place an order in website.

Second way: You can contact our sales. Send us the item code or pictures with quantity. 
                 Then we will make an invoice for you to check.

For more informations, please contact:
Email: [email protected]
What’s app: +8618268218565

There are 4 payment:
1. Bank
2. Paypal
3. Western union
4. Money gram

【Bank】:
Bank of china Yiwu Sub-Branch Jiahe Sub-Branch
Add: No.443 WEST OF XUEFENG ROAD YIWU ZHEJIANG CHINA
Swift No.: BKCHCNBJ92H
Beneficiary Name: Feng Wang
A/C No.: 3909-7170-8432

【Paypal】:
[email protected]
( please add 4% of total as for paypal commission )
paypal.me/uptattoosupply

【Western Union】:
First Name: FENG
Last Name: WANG
City: Yiwu, PRC.

【MoneyGram】:
First Name: FENG
Last Name: WANG
City: Yiwu, PRC.

ABOUT AFTER SALES SERVICE

We  poseidontattoos  focus on the after-sale service.
If the item you receive have quality problem, the new one will be replaced.
Some item enjoy 3month, 1 year or 3 years after-sale, You can ship it back. Item will be free to fix.

Unable to find satisfactory answers ? 

Free shipping on orders over $199